Your rights regarding your information.
You have a lot of rights relating to your personal information:
- The right to be informed about how your personal information is being used (like this notice!)
- The right to access the personal information we hold about you
- The right to request the correction of inaccurate personal information we hold about you (although you can probably do most of this through The Expat Astrologer account settings when you log into www.theexpatastrologer.com
- The right to request that we delete your data, or stop processing it or collecting it, in certain circumstances
- The right to stop direct marketing messages, which you can do through your The Expat Astrologer account or by emailing us directly firstname.lastname@example.org
2. We collect information from you and about you.
We collect your contact information. For example, we collect your name and email address if you register or create an account with us on www.theexpatastrologer.com We also collect contact information such as your phone number(s) and email address(es). If you register, we will also have you create a password.
We collect information you submit online. This includes information you post/publish when you interact with us on social media platforms. Also, we may collect your email address or postal address when you sign up for one of our mailing lists.
We collect demographic information and information about your product preferences. This may include collecting your age, gender, and/or marital status.
We collect payment information. If you buy products via our Platform, we will collect the relevant data necessary to process your purchase such as your debit or credit card number.
We collect information about your device and location. We collect information about the type of browser you are using as well as the type of device you use to access our Platform. We may look at what site you came from or what site you go to when you leave us.
3. We collect information from you in different ways.
We collect information directly from you. This includes when you create an account or purchase a product via our Platform(s). We collect information if you contact customer service or sign up for our newsletter. We also collect information when you complete a survey or participate in a promotion.
We collect information passively. We may use tracking tools like browser cookies and web beacons. We may use these tools on our websites and in emails we send to you. We collect information about users over time when you use our Platforms. We have third parties who collect information this way as well.
We get information about you from third parties. This includes social media platforms and friends who use our “email a friend” feature. We may receive information about you from other sources.
4. We use information as disclosed and described here.
We use your information to provide you with products and services. This includes sending you product you purchase or processing a return. It also includes sending you newsletters you signed up to receive.
We use information to improve our products and Platforms. We may use your information to make our Platforms or products better. We may also use your information to customize your experience with us. This includes understanding your interests and preferences. We use your information to respond to your requests. This includes responding to customer inquiries.
We use your information to communicate with you about our relationship. We may communicate with you about your account or our relationship. This includes electronic messages (such as e-mail or SMS) and calls about order status. We may also contact you about this Policy.
We use your information for marketing purposes. We may provide you with information about new products, special offers, new features, or updates. We may also serve you ads about products and offers. These might be third-party offers or products we think you might find interesting.
Communications from us. You can always opt out of receiving our marketing emails. To stop receiving our promotional emails, you can follow the instructions in any promotional message you get from us. Even if you opt out of getting marketing messages, we will still send you transactional messages in the event that you make a purchase from our Platform(s). These include responses to your questions via e-mail or our Platform(s).
If you have said we can, we’ll send you marketing messages by email and SMS, to keep you aware of what we’re up to and to help you see and find our products.
How to stop marketing messages from www.theexpatastrologer.com
You can stop receiving marketing messages from us at any time. Here’s how:
- Find the “unsubscribe” link at the bottom of the last marketing email you received from The Expat Astrologer
Ending your subscription to our marketing messages will not stop www.theexpatastrologer.com service or transactional communications (such as order updates, etc.)
We use information as otherwise permitted by law or as we may notify you.
5. We do not share information with third parties.
We do not, and will not, share or sell any of your personal data to any other third party – including your name, address, email address, or financial/credit card information. Our goal is to earn and maintain your trust, and we believe protecting your personal information is absolutely essential in order to do that.
6. Cookies & Tracking.
Like any other website, The Expat Astrologer uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
7. These sites are not intended for children.
Our Platforms are meant for adults. We do not knowingly collect personally identifiable data from children under 18. If you are a parent or legal guardian and think your child has given us information, you can write to us at the address listed at the end of this Policy.
8. We use standard security measures.
The Internet is not 100% secure. No method of transmission over the Internet, or method of electronic storage, is fully secure. We cannot promise that your use of our Platforms will be completely safe. We encourage you generally to use caution when using the Internet.
Use of our website may permit you to create an account. When you do so you will be prompted to create a username and password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. Should you believe that someone unauthorized to access your account has done so, you can change your password and e-mail address associated with your account via our website. You should notify us of any unauthorized use of your password or account.
While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of any unauthorized access to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
9. Changes to this Policy
10. Contact information
We always want to hear from our customers (especially if you feel we’ve let you down or could do better).
- Have any questions or feedback about this notice
- Would like us to stop using your information
- Want to exercise any of your rights as set out above or have a complaint, please don’t hesitate to contact our office administrator, who will be happy to answer any questions you may have.
You can contact our team by sending an e-mail to email@example.com
Last updated: 22/11/2023